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Introducing Ice Cafe Venezia

Ice Cafe Venezia
Riva has recently welcomed a new exciting cafe called Ice Cafe Venezia in Port Melbourne, Victoria. Located on one of the busiest streets in Port Melbourne, Bay street, and only a stone’s throw away from Port Melbourne Beach Ice Cafe Venezia is quickly become a local favourite. From the moment you step into the cafe you will feel like you are in Venice with a beautiful painting of the famous Grand Canal (Canale Grande) on the wall, a welcoming atmosphere and a beautiful display of different flavours of Artisan ice cream in the fridge. You will also find a selection of delicious desserts such as waffles, crepes and Cannoli. And did we mention that they also make great coffee? If you are in the area make sure to pop in and enjoy the experience of true artisan ice cream!
Point of Sale System (POS) installed at Ice Cafe Venezia is Riva Cafe POS System (Quick Service Module). The system is designed help you increase sales, offer exceptional service and maximise control of critical operations.
Address: 65 Bay Street, Port Melbourne, VIC

Riva Welcomes La Plaka Cafe and Restaurant

La Plaka Burwood
One of our most recent installations in NSW was at this beautiful modern Australian restaurant called La Plaka Cafe and Restaurant. Nestled in the heart of Burwood La Plaka puts a modern spin on Australian family dining with a menu comprised of everyone’s favourite dishes such as tender steaks, veal & ribs, succulent chicken breast, pizza, pasta and salads. Beautiful interior, cosy and welcoming atmosphere, friendly staff, exceptional service and delicious food and drink – What’s not to like! And did we mention that they have an awesome selection of Shisha and drinks? La Plaka also offers their VIP members a massive 10-50% saving on their dining experiences as well as special promotions and offers. Visit their Website for more details.
Point of Sale (POS) installed at La Plaka is Riva Table Service or Restaurant POS System. This multi-functional POS system gives restaurant operators all the tools they need to boost sales and speed service. Staff can use Table Service to enter orders and payments, streamline food preparation and delivery, and improve operations. This solution helps you provide an exceptional dining experience, create a competitive edge and keep your customers coming back for more.
Address: Shop 1-4, 258 Burwood Road, Burwood NSW

Introducing The Village Cafe

The Village Cafe Balwyn North

Introducing Balwyn North’s favourite café and one of our recent installations in Victoria, The Village Café. This family run café is known for their great coffee, delicious food, vibrant atmosphere, exceptional service and friendly staff – Everything that you could ask for in a café! The owner, Samir, is extremely hands on and he always makes sure that you have a great experience each time you visit the café. One of the most talked about aspects of the café is their great coffee. They use Di Bella Felicia blend coffee made from only the highest-quality beans available from the world’s finest coffee growing regions. This, coupled with great barista skills is what keeps people coming back for more! The Village Café is open from 7am, Monday to Saturday and from 8am on Sundays for breakfast and lunch. If you are in the area and are looking for a great coffee and delicious food, definitely give them a try.
Point of Sale System (POS) installed at The Village Café is Riva Restaurant (Table Service) POS System. This solution helps you provide an exceptional dining experience, create a competitive edge and keep your customers coming back for more.
Address: 2/74 Doncaster Rd, Balwyn North VIC

Lady Vandeburg is Coming to Warrnambool!

Lady Vandeburg
An exciting new burger joint is coming soon to 188 Timor Street Warrnambool (VIC). The venue is called Lady Vandeburg and it’s located only 5 minutes drive from the Flume Beach and many beautiful lookouts in the area. Their menu includes delicious, freshly made handcrafted burgers, onion rings, BBQ pork ribs, chicken wings which come in 4 delicious flavours, hot dogs, chips and salads. They are opening for the first time this Saturday from 5pm. In the meantime, you can check out their full menu on their Website.
Point of Sale system (POS) installed at Lady Vandeburg is Riva Restaurant POS System which is a multi-functional POS system that gives restaurant operators all the tools they need to boost sales and speed service. All at Riva wish the team at Lady Vandeburg the best of luck and hope you have a busy but smooth opening day!
Address: 188 Timor st Warrnambool, Victoria

Life is Sweet at Sweet Life Patisserie

Sweet Life Patisserie Gledswood Hills

Our Sydney team recently had the pleasure of visiting and installing our Point of Sale System at an exciting brand new patisserie/café in Gledswood Hills called Sweet Life Patisserie, Gledswood Hills (NSW). Located on 1 Gregory Hills Drive, which is a very convenient and high traffic location, this patisserie is quickly becoming a local favourite. At Sweet Life Patisserie you will find a great selection of irresistible cakes and sweets as well as delicious all-day breakfast and lunch menu items including kids menu and vegetarian dishes. The drink menu is also very impressive with a great selection of hot drinks, iced drinks, milkshakes and smoothies – there is something for everyone! We’ve also been told that their cannoli are to die for! Great service, friendly staff, beautiful interior and delicious food. What’s not to love about this place?
Point of Sale System (POS) installed at Sweet Life Patisserie is Riva Café (Quick Service) POS system which is which is a multi-functional POS system that gives café operators all the tools they need to boost sales and speed service.
Address: Shop 14/1 Gregory Hills Drive, Gledswood Hills NSW

Online Ordering

 

Online Ordering
Online ordering is somewhat at the other end of the spectrum. It is designed to provide “cheap eats” – with many companies getting on the act of either doing delivery or assisting in the process. Do you want your food delivered at the right time? Look at Domino’s Pizza. They have dominated the cheap eats section of the pizza market and yet they still have been able to increase their market share. Their formulae is complicated but yet still basic. Their pricing is all about delivery to phone within a specified time. Do I really care that I can see the driver making his way up the driveway? Not likely. We do care that we can though that the food is still nice and hot when it arrives. Domino’s managing director has made the claim that they will be first company to deliver their product by drone and we believe them! It is all about getting the correct information to help you market your products in a timely manner. 
We want your money! That is the catch cry of all retailers today. They want your money. To do this they need a lot more detailed knowledge about who you are and where you are. They need to understand the “push and pull” of their market place. As you walk b a certain retailer you will get “nudged” to step inside and browse through their items, that are for sale. Late week’s specials that you thought you couldn’t afford are now in front of you at a price that might cause you to rethink. Credit cards, debit cards or just plain cash. It’s all good. Behind every purchase, is a POS System that captures every piece of data about you that is humanly possible.
Myer sales have fallen despite having access to Coles Frequent Flyer card system. Myers managing director has taken a fall in salary until he can re-lift the figures back to the $60 million they enjoyed in the previous year. Lots of factors but the overall result is still very poor. How do you progress? How do you take an established business?

Customer Voice

Restaurant reviews, customer reviews
In the recent years restaurants have become more efficient in being able to predict patterns and movements of sales. Just what it is that you like/dislike? Why/Why not? These and many other questions are being answered by information that is being collected at the Point of Sale (POS).
The current POS System is no longer “just a cash register” – it is a sophisticated device that reports back to Head Office (wherever that may be) on what you want to eat, when and how? You can influence the standard, and efficiency of the service by commenting online about the enjoyable experience you have just had – OR otherwise. Customer reviews are too often being requested by the smart folks, who want you to tell them about your experiences – be they good or bad.
The age of dining has become the age of experience and know toy have the ultimate weapon that can be used to influence the provider of the food. Most POS Systems will allow you to use a Customer Voice type application that will endeavour to tell the provider that your experience has been. The difficulty is getting the provider to take urgent action to the review.

SOS Cafe Joins Riva

Introducing one of Riva’s recent Melbourne venues SOS Cafe. Conveniently located on 177 Toorak Rd, which is a stones throw from South Yarra station, SOS cafe is a popular place amongst locals and commuters to stop by and enjoy delicious food and great coffee (and smoothies too!). The interior is mostly white which creates a great contrast with the colourful and wholesome food that is served here. With a menu focused on infusing the best organic, local and nourishing produce available, SOS Cafe is literally saving souls. If you are looking for great food, exceptional service and a lovely atmosphere which also happens to be pet friendly, SOS Cafe is the place for you.
Point of Sale System (POS) installed at SOS Cafe is Riva Restaurant POS System which is a multi-functional POS system that gives restaurant operators all the tools they need to boost sales and speed service.
Address: 5/177 Toorak Road, South Yarra VIC 3141

NCR Leads The Way

 

NCR Silver

NCR who has been leading the way with Aloha POS has just announced a follow up product that will capture the smaller end market. At a no nonsense price of $109 pm ex tax. It is designed to meet the market requirements of terminal, cash drawer, printer with software out in the cloud. This is ideal for small coffee shops, small retail markets, and take away market. The product will allow customers to download the APP from the APP store. Call us today on 1800 810 810 to find out more and get a free demonstration.

Footy Tipping Comp 2017 Winners!

Riva Footy Tipping Competition 2017

Footy Tipping Competition 2017 has finally come to a close and we are very excited to announce our 3 winners!
🥇1st Prize went to a very surprised and stunned, Naomi Rex, our very own Riva team member in Melbourne.
🥈2nd Prize went to Anthony Scuttela from Scopri Italian Food & Wine in Carlton, VIC
🥉3rd Prize went to Kon Khatsimalis from Elements Vic Harbour in Docklands, VIC.
Congratulations to all our winners!! 🍻🎉🏆  Your prize will be on its way shortly!!
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